Privacy Policy

Introduction

At CBM Carlsbad Masonry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, or contact us through our website or phone. This may include your name, email address, phone number, property address, and details about your project needs.

We may also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for masonry services
• Schedule consultations and service appointments
• Communicate with you about your project
• Send you important updates about your service
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (such as payment processors)
• When required by law or to protect our rights
• With your consent for specific purposes
• In connection with a business transaction such as a merger or sale

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and communications are typically retained for seven years to comply with business and legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

CBM Carlsbad Masonry
1250 Pine Ave, Carlsbad, CA 92008
Phone: (442) 446-1238
Email: hi@carlsbadmasonry.com